Gift certificates are non-refundable and cannot be redeemed for cash
Yes, gift certificates are transferable and can be given to another person.
Yes, gift certificates can be used for any available service unless otherwise specified.
Gift certificates generally have an expiration date of one year from the purchase date.
Lost gift certificates may not be replaced, so please keep them secure.
Yes, partial redemptions are allowed, and the remaining balance can be used later.
Gift certificates can be applied toward any service but cannot be exchanged for another certificate.
Yes, we offer gift vouchers for all of our services.
Gift vouchers can be purchased both in-store and online through our website.
Yes, you can select the amount you'd like on the gift voucher.
Yes, we provide both physical and electronic gift vouchers.
No, there is no additional fee when purchasing a gift voucher.
Treatment times vary, but most sessions range from 30 minutes to two hours.
Yes, you’ll receive an estimated duration for each treatment when booking.
Yes, some treatments offer flexible session lengths; please inquire when booking.
For a full spa day, we recommend reserving at least 4-5 hours.
Consultations are typically separate from treatment time but may vary by service.
Yes, select manicure packages include complimentary hand massages or moisturizing treatments.
Not all manicures include a hand massage, so please check when booking.
Yes, nail shaping is included in all of our manicure services.
Yes, cuticle care is provided with each manicure service.
Prices are based on treatment type, time, products used, and any customizations.
Yes, services using luxury products generally have a higher price.
Yes, customizations may add to the overall cost of the service.
Generally, yes. Extended sessions require additional charges.
Yes, most appointments require a deposit to confirm your booking.
The deposit amount depends on the service and will be confirmed during booking.
Yes, deposits can be paid online or over the phone for your convenience.
Deposits are generally non-refundable but may be transferable if you reschedule.
For high-demand services, we may require full payment to secure your spot.
We require a minimum of 24 hours' notice for cancellations.
Last-minute cancellations may incur a fee based on the service type.
Yes, rescheduling is allowed without a fee if done 24 hours in advance.
Frequent rescheduling may incur a small administrative fee.
You can book services via phone, our website, or in person at our location.
Yes, online booking is available 24/7 for your convenience.
Yes, multiple services can be scheduled in a single booking session
Yes, advance booking is recommended to secure your preferred time slot.
Yes, you may request a specific therapist, subject to their availability.